All the data I collected and
analyzed from the results of my survey, my interview and my archival research,
has helped me to better understand this relationship between sports and social
media and has answered the questions that came with this topic. What I came to
learn during my research and data collection was some of the reasons
social media is such a large part of sports, how sports fans view social media
in relation to sports, and what sports more popular in the social media world. I
will first analyze some of the archival data I found and point out the key
components that will bring this relationship to the surface more.
Probably the greatest and most
insightful piece of data I found was a case study called “Fan and Athlete
Interaction and Twitter Tweeting Through the Giro”. This case study was my
greatest find of information because it directly targets my exact topic and it
shed some light on the interaction between fans and athletes. This study was done
by Jeffrey W. Kassing and Jimmy Sanderson
from Arizona State University. Here is the link: linkhttp://wspahn.camel.ntcpe.edu.tw/ezcatfiles/t063/download/attdown/0/100B%20%B7_%ADb%20fan%20interaction%20Twitter.pdf. This study was conducted on a major three week
cycling Tour of Italy (the Giro) in which athletes such as Lance Armstrong
attended. The study focused on the twitter activity between athletes and fans. To
give some context about this study, an issue existed with in the this major
cycling tour, which was that not all fans could watch the event because
some cable and satellite packages did not cover it. These limitations opened
the door for twitter to become a source for sporting information. So what these
researchers did was catalog the tweets from eight riders, one of which was
Lance Armstrong, for the whole event. By the end of the event Armstrong sent
394 tweets, which accounted 53% of all the tweets sent between the eight riders.
During the event Armstrong used twitter to promote his cancer initiative, to
comment on public affairs, to share results and opinions about other racers and
races, and to interact with friends and fans. Armstrong currently has 1,207,445
twitter followers, which is more evidence of Armstrong’s heavy twitter
activity. I believe this case study shows that twitter can be much more than
just a social interacting site. Armstrong used tweeter to do so much more then
just communicate with others. He used it to promote, provide updates on the
race, and voice his opinion. How he used twitter shows its versatility and why
so many people use it in relation to sports. It allows fans to directly
interact with athletes, to get updates, and receive vital information on what’s
going on. In this case twitter capitalized off of television’s faults and this
shows that fans desire things that television can’t provide, a direct line to
the athletes themselves. Social media is becoming the new bridge between fans and athletes and
not only for interaction, but to better understand the athletes themselves and
receive vital information that sports fans crave.
Another important source of archival
data that I found, analyzed, and will be using in this project is a site that
provided a count of all the twitter followers, facebook fans, and facebook
talking of sports teams and organizations. This is important because it gives me an idea of many people worldwide are sports active in social media. Below are
graphs I have created using the information from the source I found. The first
graph shows the top 10 sports teams and organizations that are followed on
social media sites in the U.S. The second graph shows the top 10 worldwide
sports teams and organizations that are followed on social media sites.
Now what didn’t surprise me here was that soccer dominated
the worldwide results with the FC Barcelona team having 31,847,209 facebook fans and soccer in
general have a total of 127,320,738 facebook fans! So this shows that soccer is the
undisputed worldwide sports leader in facebook. This was to be expected because
soccer is the world’s most popular sport and largest spectator sport. However,
it is quite a different story in the U.S. Now before finding this source, my
first thought was that the NFL and its teams would be in the lead in the social
media spectrum for the U.S. However, this source proved otherwise. The leader
is the NBA with 14,317,609 facebook
fans and 10,776,424 twitter
fans (which is more twitter followers then the facebook worldwide leader, FC
Barcelona, which as 9,657,923 twitter followers). So the NBA is the worldwide
sports leader of twitter. Interestingly enough, the runner up in the U.S. for
top facebook fans is the LA Lakers, an NBA team. The LA Lakers have 13,725,188 facebook fans. ESPN takes
second place in twitter race in the U.S. with 4,284,506
followers. Now why the NBA? That is a good question, and I will do my best to
answer it. After further research, I think I found a possibility that explains
the NBA’s popularity in the social media world. I searched for the biggest NBA
stars and legends and found something interesting. It seems that NBA players
have the largest sum of facebook fans and twitter followers, more so than the
biggest NFL and MLB stars. Lebron James has 10,622,688 facebook fans and 4,770,163 twitter followers
http://www.facebook.com/LeBron http://twitter.com/#!/KingJames. Kobe Bryant has 13,032,374 facebook fans http://www.facebook.com/Kobe. Dwyane Wade has 5,972,482 facebook fans and 3,218,950 twitter fans http://twitter.com/#!/DwyaneWade http://www.facebook.com/dwyanewade. The biggest surprise
was Michael Jordan, who has 18,927,374
facebook fans!
http://www.facebook.com/MichaelJordan.These numbers tower over the amount of facebook fans and twitter
followers NFL and MLB stars have. The only stars that come remotely close are
Chad Ochocinco with 2 million facebook fans and 3.4 million twitter followers http://twitter.com/#!/ochocinco http://www.facebook.com/OchoCinco and Reggie
Bush with 1.9 million facebook fans and 2.4 million twitter followers http://www.facebook.com/ReggieBush http://twitter.com/#!/reggie_bush.
Why is this? Well it seems, based off my research and observations, that NBA stars are more active and interactive on social media sites. For example, Dwayne Wayne interacts with his fans by posting videos on facebook and Michael Jordan’s wall has 155 thousand likes for his activity. I also notice how much they use twitter because I watch a lot of Sports Center and it always shows how these players are constantly tweeting year around. They tweet their opinions and thoughts all the time and Sports Centers uses these tweets in their show. So my conclusion is that the athletes that more active and interactive in these sites get the most attention. Lance Armstrong is another example, he has so many followers on twitter because of how active he is on the site and of course the fact that he is quite popular in the sports world helped too. What’s interesting is my survey also supports my research that basketball is the more popular sport on social media sites, which is what we’re going to look at now.
Why is this? Well it seems, based off my research and observations, that NBA stars are more active and interactive on social media sites. For example, Dwayne Wayne interacts with his fans by posting videos on facebook and Michael Jordan’s wall has 155 thousand likes for his activity. I also notice how much they use twitter because I watch a lot of Sports Center and it always shows how these players are constantly tweeting year around. They tweet their opinions and thoughts all the time and Sports Centers uses these tweets in their show. So my conclusion is that the athletes that more active and interactive in these sites get the most attention. Lance Armstrong is another example, he has so many followers on twitter because of how active he is on the site and of course the fact that he is quite popular in the sports world helped too. What’s interesting is my survey also supports my research that basketball is the more popular sport on social media sites, which is what we’re going to look at now.
I will now be analyzing the results of the survey I
created, which were very interesting. I got a total of 39 respondents. The
first part I will be looking at is the responses to the question, Do you
ever post on facebook or twitter about sport related topics? The results are
below.
So this result did not surprise me
because I sent this survey to my friends on facebook that are big sports fans.
However I did send it to all my friends as well so a fair amount did say they
do not really talk about sports on social media sites. So this shows that the majority of social media users do post about sports. Now I also asked them
that if they do post about sports, how often do they do so. The answers to this
were very much diverse, but the most seemed to be weekly to monthly. Obviously
these were diverse because for most of them it depended on which sports were in
seasons and what their favorite sports are, which we will look at next. Below
are the results for the question, what sports do you follow or post about on
facebook and twitter?
This is the result I was speaking of earlier that
supports the research I found about the NBA. Even here, basketball comes out on
top in the social media spectrum. This supports my theory that basketball is
the number one social media sport in the U.S. because of how involved and
interactive the players are on facebook and twitter. Before the research I did,
this would have surprised me, but because of the research I did, this result didn’t
surprise me at all. This was a really interesting find and supportive of my
research. Another part of my survey I would like to note is about the question,
do you send tweets or send comments on facebook to shows that use these sites
to guide their show such as Sports Center, Audibles, ESPN First Take, NFL32,
and Sports Nation? The results were all but three said they do not participate
in these. This was to be expected because a small amount of people out of the
whole country actually attempt to participate in these shows. However I
believe that this fan and sports show interaction is on the rise because it’s a
relatively new system and it allows fans to guide the show, which I think is
brilliant. In my interview, John supports this through one of his responses which was, "
I think it’s so cool how Sports Nation uses social media to
get constant updates from the players, also how they post questions for the
fans to answer, so it’s a direct access for the fans to voice their opinions,
and if a certain game was what they expected to be or if certain players didn’t
live up to their certain potential, Sports Nation gives them a chance to
express their feelings about it. just a variety of questions that allow sports
fans to voice their reactions to games or any sports topics on television. I
think that is a really cool interactive system."This shows that the idea of fans guiding ESPN shows is thought of greatly by sports fans and is used often, but has yet to catch on in a large scale. It was the same result for question seven which is Do you ever
participate in the Sport Center polls that are online and aired on TV? 24 said
no and 12 said yes, so again this shows a low amount of participation in the
sports shows that use the fan’s view and opinions on the show. Question eight
was, do you follow any sport athletes, sport teams, or sport analyst on twitter
or are you facebook fans of any? Here are the results:
This shows that the majority of
people do use social media as a bridge to the sports world. Even most of the
people that considered themselves below average said that they do follow
athletes, teams, and sports analyst. This means that most of the members on
facebook and twitter follow these sports figures even when there not major
sports fans. They follow them because of the easy access social media provides
to these star figures. The next part of the survey is probably one of the more
important parts. The question was, in relation top sports, do you view facebook
and twitter as a platform to interaction with others about sports or as a source of
information about sports? Both? Neither? Here were the results:
This result shows that the majority
sees facebook and twitter’s purpose as a platform for interaction in relation
to sports, which would explain the other part of my survey and research that
suggested interaction with athletes is a big part of that interaction sports fans crave. This
proves my claim that what fans value so much about the relationship between
social media and sports is how this connection acts as a bridge that allows
fans to interact and learn things about athletes and teams that normal
television misses and lacks. And going back to some of my other research,
information is another key component to the connection between social media and
sports. Armstrong demonstrated how not only can you interact, but can also
provide and gain information from social media sites. This is also how many
people in the survey felt. Many viewed it as a source of valuable information
where they can get instant information and news about sports. Another result I
will point out are the answers to the question, do you have a time during the
year when you post about sports on twitter or facebook more frequently? The
answers all were fairly similar. Many said that playoffs are a time when their
sports post would increase. The one answer that came up quite often was of
course the Super Bowl. The World Series and NBA Finals also appeared several times.
So the general consensus was that sports post occurred more often during
post-season games, which makes sense.
And
finally, I interviewed someone very in tuned and involved with the sports
world. He is the student baseball team manager here at the university and he
also works for the San Jose Giants organization. He has preferred to keep his
name anonymous so we’ll call him John Morgan. John provided some great points
about social media that I didn’t realize before and many of his answers
supported some of earlier claims. The first response I thought was interesting
was his answer to this question, how do you use social media in relation to
sports? His answer was, “hmmm…I would say I use facebook primarily, to
communicate with my friends about specific sporting events, things that happen
throughout the day in the sporting world, and just any other hot topics about
sports during that time.” This shows that John also uses social media primary
for interaction with others about sports. So this supports the survey in that
interaction with others is seen as the primary purpose and use of social media
when talking about sports. This next response also supports this conclusion. Do
you follow any players on twitter or are you a facebook fan of any players? Do
you follow their social media activity? His response was, “uh yes I do, I
follow several players…um I cover a few through facebook, they have a facebook page that I'm a fan of and follow, specifically Sergio Romo, Brian Wilson, they update you know
whether it’s how they’re doing, how they’re feeling, whether or not they’re
gonna be able to play or not for upcoming games, so it kind of gives you an all
access look into the lives of these players. It’s just a different, more direct
source than the TV.” This response coincides with the case study about Lance
Armstrong in that he states exactly what Armstrong did in his three-week
cycling event in Italy. He provided updates of how he was doing, feeling about
the races, and voicing his opinion on topics. This is exactly what John said he
enjoys doing and able to access, he likes being able to interact with the
players and get direct updates from the actual individual, instead of hearing
it from the TV. This is a great example of how social media acts as a bridge
between players and fans. This connection and ability to interact with the
actual athletes is what many sports fans crave. The last important quote I will point out is John’s response
to this question, what gratification do you get from using social media as a
platform for interaction and information for sports? His answer was, “huh…as
far as gratification goes I’d say it just keeps me in the loop for certain
things so I don’t like fall behind on some things. It absolutely keeps me
updated, you know. It’s like when things reach the TV its already old news,
that’s how fast social media is. Social media is like an instant source of
information, I use the ESPN app on my facebook and you know, I get a message
sent to me ever time something big happens in sports or when scores change in
games.” This answer supports my claim that social media not only acts as a
platform for interaction but acts also as a source of information. This
response shows how sports fans rely on social media for sports information and
that it has a big advantage over television, which is that people can
acquire certain pieces of information from social media sites faster than
television can air the information. This is why social media sites are starting
to become a sought out source of information and news rather than the TV.
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